Privacy Policy

Effective Date: March 29, 2026

Overview

Happy Heals ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with us.

Information We Collect

We may collect:

  • Contact Information: name, email address, phone number, billing and shipping address
  • Order Information: products purchased, transaction details
  • Customer Content: images, text, and designs you upload
  • Device & Usage Data: IP address, browser type, pages visited
  • Cookies & Tracking Technologies

How We Use Information

We use your information to:

  • Fulfill and manage orders
  • Provide customer support
  • Send transactional updates
  • Improve our website and services
  • Prevent fraud and maintain security
  • Send marketing communications (with consent)

How We Share Information

We may share information with:

  • Service providers (ecommerce, payment processing, shipping, analytics, messaging platforms)
  • Payment processors
  • Shipping carriers
  • Legal authorities when required

We do not sell your personal information.

We do not share, sell, rent, or disclose mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except as necessary to deliver messaging services.

Customer Content

We use uploaded content to fulfill orders and provide support. We may use it for marketing unless you request otherwise.

SMS Communications

If you opt in to receive SMS/text messages from Happy Heals (including through our website chat or other forms), you consent to receive messages such as order updates, customer support responses, and promotional offers.

  • Message frequency may vary
  • Message and data rates may apply
  • Reply STOP to opt out
  • Reply HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

Email Communications

You may unsubscribe from marketing emails at any time using the unsubscribe link.

Data Retention

We retain information as long as necessary to fulfill purposes outlined in this policy.

Security

We implement reasonable safeguards but cannot guarantee absolute security.

Your Rights

You may request access, correction, or deletion of your data depending on applicable law.

Children's Privacy

We do not knowingly collect data from children under 13.

Changes to This Policy

We may update this policy. Continued use means acceptance.

Contact

Contact us through the website for questions.